|
| 1 | +--- |
| 2 | +id: sumo-logic-limits |
| 3 | +title: Sumo Logic Limits and Quotas Reference |
| 4 | +sidebar_label: Limits and Quotas |
| 5 | +description: A comprehensive reference of quotas, limitations, and maximum values across Sumo Logic services. |
| 6 | +--- |
| 7 | + |
| 8 | +This documents list all the maximum permissible limits for different Sumo Lpgic objects. |
| 9 | + |
| 10 | +## Alerts and monitors |
| 11 | + |
| 12 | +- **Maximum number of monitors (active and inactive)**. Up to 5,000 (can be increased by contacting support). |
| 13 | +- **Email notifications**. Up to 100 recipients. |
| 14 | + |
| 15 | +### Log monitors |
| 16 | + |
| 17 | +| Plan | Max Log Monitors | |
| 18 | +|:-------------------------|:-----------------| |
| 19 | +| Enterprise, Trial | 1,000 | |
| 20 | +| Essentials, Professional | 300 | |
| 21 | +| Free Trial | 50 | |
| 22 | + |
| 23 | +- **Query length**. Up to 15,000 characters. |
| 24 | +- **Execution delay**. 2 minutes (to allow for ingestion lag). |
| 25 | + |
| 26 | +### Metric monitors |
| 27 | + |
| 28 | +| Plan | Max Metric Monitors | |
| 29 | +|:-------------------------|:--------------------| |
| 30 | +| Enterprise, Trial | 1,500 | |
| 31 | +| Essentials, Professional | 500 | |
| 32 | +| Free Trial | 50 | |
| 33 | + |
| 34 | +- **Aggregate monitor**. Can evaluate up to 15,000 time series. |
| 35 | +- **Non-aggregate monitor**. Can evaluate up to 3,000 time series. |
| 36 | +- **Execution delay**. 1 minute. |
| 37 | +- **Query limit**. Up to 6 queries. |
| 38 | + |
| 39 | +### Notification grouping |
| 40 | + |
| 41 | +- **Log monitors**. Always group notifications. |
| 42 | +- **Metric monitors**. Can group notifications, resolving when all time series return to normal. |
| 43 | + |
| 44 | +### Unsupported features in monitors |
| 45 | + |
| 46 | +- **[Receipt Time](/docs/search/get-started-with-search/build-search/use-receipt-time)**. Not supported. |
| 47 | +- **[LogReduce](/docs/search/behavior-insights/logreduce/logreduce-operator) and [LogCompare](/docs/search/behavior-insights/logcompare) operators**. Not supported. |
| 48 | +- **[Frequent](/docs/manage/partitions/data-tiers) and [Infrequent](/docs/manage/partitions/data-tiers) data tiers**. Not supported. <!-- what about Flex? --> |
| 49 | +- **[Save to Index](/docs/alerts/scheduled-searches/save-to-index) and [Save to Lookup](/docs/alerts/scheduled-searches/save-to-lookup)**. Not supported. |
| 50 | +- **[Search templates](/docs/search/get-started-with-search/build-search/search-templates.md)**. Not supported. |
| 51 | +- **[`timeshift` metrics operator](/docs/metrics/metrics-operators/timeshift)**. Not supported in Metric Monitors. |
| 52 | + |
| 53 | +### Alert response |
| 54 | + |
| 55 | +- **Related Alerts and Monitor History**. Shows the top 250 alerts. |
| 56 | +- **Alert Visualization**. Only shown for alerts less than 30 days old. |
| 57 | +- **Alert List**. Displays up to 1,000 alerts triggered within the past 30 days. |
| 58 | + |
| 59 | +### Scheduled searches |
| 60 | + |
| 61 | +- **Maximum searches**. Up to 6,000 per account. |
| 62 | +- **Timeout**. One-third of search range (min 3 minutes, max 120 minutes). |
| 63 | +- **Emails per search**. Up to 120 emails per day. |
| 64 | +- **Webhook connections**. Limited to 512 records. |
| 65 | +- **Row extraction**. Limited to 100 unique rows per trigger. |
| 66 | +- **Infrequent Data Tier**. Not supported. |
| 67 | + |
| 68 | +## Collectors and Sources |
| 69 | + |
| 70 | +<!-- to do--> |
| 71 | + |
| 72 | +- Maximum number of collector per organization is 10,000. |
| 73 | +- A single installed collector can handle up to 15,000 events per second. |
| 74 | +- Log messages greater than 64KB are truncated. |
| 75 | +- A collector or sources can have up to 10 fields. |
| 76 | +- A collector can have up to 1,000 sources. |
| 77 | +- Multiline logs are limited to 2000 lines or 512KB. |
| 78 | +- Maximum of 100 processing rules per source. |
| 79 | +- The number of Cloud-to-Cloud Sources is limited to 20 for free accounts, and 50 for all other accounts. |
| 80 | +- You are warned when you reach 80% of the limit (16 Sources for free accounts, and 40 Sources for other accounts). |
| 81 | + |
| 82 | +## Log Search |
| 83 | + |
| 84 | +- **Query length**. Up to 15,000 characters. |
| 85 | +- **Results limit**. Only the first 100,000 messages are included. If your time range includes more than 100,000 messages, your source message may not be highlighted in the returned results. |
| 86 | +- **Surrounding messages**. Also limited to 100,000. If your time range includes more than 100,000 messages, your source message may not be included in your returned results. |
| 87 | +- **Search Job API limit parameter**. Max 10,000 records. |
| 88 | + |
| 89 | +### Subquery limits |
| 90 | + |
| 91 | +- Up to 10,000 unique results (rows) from the child query. |
| 92 | +- Up to 100MB of memory to return those results. |
| 93 | +- Subqueries are not supported in: |
| 94 | + - Auto-refresh dashboards. |
| 95 | + - Field Extraction Rules. |
| 96 | + - Scheduled Views. |
| 97 | + |
| 98 | +### Metric query limits |
| 99 | + |
| 100 | +|Property|Limit|Error Message| |
| 101 | +|:---|:---|:---| |
| 102 | +|Query Rows|6|Too many query rows ([number of rows]). The limit is: [limit].| |
| 103 | +|Query String Length|1500 chars|Too long ([queryLength] characters). The limit is: [limit].| |
| 104 | +|Max Number of Operators|60|Too many operators: [number of operators]. The maximum number of possible operators is: [limit].| |
| 105 | +|Max Number of Selectors|50|Too many selectors: [number of selectors]. The maximum number of possible selectors is: [limit].| |
| 106 | +|Max Time Range|1000d|The given time range was invalid.| |
| 107 | +|Max Quantization Interval|30d|The given quantization was too big.| |
| 108 | +|Max Timeshift|1000d|The given timeshift was too big.| |
| 109 | + |
| 110 | +## Platform service |
| 111 | + |
| 112 | +- **Playbook actions**. Limited to 350 actions per hour per organization. |
| 113 | + |
| 114 | +## Cloud SIEM |
| 115 | + |
| 116 | +- **Signal limits**. Up to 100,000 signals/hour or 1 million/24 hours. |
| 117 | + |
| 118 | +## Field extraction |
| 119 | + |
| 120 | +- **Field name limit**. Up to 200 Field Extraction Rules per org. |
| 121 | +- **Field name (key) length**. Up to 255 characters. |
| 122 | +- **Field value length**. Up to 200 characters. |
| 123 | +- **Custom field limit**. Up to 400 for Enterprise and Enterprise Suite users. |
| 124 | +- **Shared quota**. Field Extraction Rule and metadata fields share the 200-field limit. |
| 125 | +- **Subqueries**. Not supported. |
| 126 | +- **HTTP request field limit**. Up to 30 fields. |
| 127 | + |
| 128 | +## Partitions |
| 129 | + |
| 130 | +- **Maximum partitions**. Up to 50 per account. |
| 131 | +- **Optimal size**. Between 1%–30% of daily ingest. Ideally, with less than 5 TB data per day flowing into them. |
| 132 | + - Below 1% can cause index fragmentation and degraded search performance. |
| 133 | + - Above 30% may reduce performance gains. |
| 134 | +- **Name restrictions**. Cannot start with `sumologic_` or an underscore (`_`). |
| 135 | +- **Routing rule length**. Up to 2048 characters. |
| 136 | +- **Unsupported conditions**. Do not use the `NOT` operator or `sourceHost` when defining partitions. |
| 137 | + |
| 138 | +## Scheduled views |
| 139 | + |
| 140 | +- **Maximum views**. Up to 500 per account. |
| 141 | +- **Start date**. Cannot select a date older than 365 days. |
| 142 | +- **Unsupported**. Subqueries and Field Extraction Rules are not supported. |
| 143 | + |
| 144 | +## Users and roles |
| 145 | + |
| 146 | +- **Users**. Up to 1,000 per account. |
| 147 | +- **Roles**. Up to 100 per account. |
| 148 | +- **Naming**. Role names must use alphanumeric characters or underscores (`_`). |
| 149 | +- **Free accounts**. Limited to 3 users. |
| 150 | + |
| 151 | +## Accounts |
| 152 | + |
| 153 | +### Free accounts |
| 154 | + |
| 155 | +- **Daily ingest**. 500 MB per day. |
| 156 | +- **Retention**. 7 days for logs. |
| 157 | +- **Storage**. Up to 4 GB. |
| 158 | +- **Users**. Up to 3. |
| 159 | +- **Continuous queries**. Up to 20. |
| 160 | +- **Dashboard panel time range**. Up to 7 days. |
| 161 | + |
| 162 | +### Trial accounts |
| 163 | + |
| 164 | +- **Daily ingest**. 1 GB per day. |
| 165 | +- **Retention**. 30 days for logs. |
| 166 | +- **Users**. Up to 20 users. |
| 167 | + |
| 168 | +### Essentials and Enterprise accounts |
| 169 | + |
| 170 | +- **Retention**. Varies based on subscription. |
| 171 | +- **Users**. Can be scaled to meet organizational needs. |
| 172 | + |
| 173 | +### Cloud Flex Legacy accounts |
| 174 | + |
| 175 | +- **Collectors**. Maximum of 10,000 Collectors per organization. |
| 176 | +- **Sources**. Maximum of 1,000 Sources per Collector. |
| 177 | +- **Processing Rules**. Maximum of 100 Processing Rules per Source. |
| 178 | +- **Continuous Queries**. Maximum of 200 queries per organization (excluding Free accounts). |
| 179 | + |
| 180 | +### Flex accounts |
| 181 | + |
| 182 | +#### Free flex accounts |
| 183 | + |
| 184 | +- **Daily Credit Allocation**. 1.25 credits per day. |
| 185 | +- **Retention**. 7 days for logs. |
| 186 | +- **Users**. Limited to 3 users. |
| 187 | + |
| 188 | +#### Trial flex accounts |
| 189 | + |
| 190 | +- **Daily Credit Allocation**. 1 GB per day. |
| 191 | +- **Retention**. 30 days for logs. |
| 192 | +- **Users**. Up to 20 users. |
| 193 | + |
| 194 | +## Dashboards |
| 195 | + |
| 196 | +- **Panel queries**. Up to 6 log and 6 metric queries. |
| 197 | +- **Queries per dashboard**. Up to 100. |
| 198 | +- **Data points per query**. Dashboard queries cannot return more than 1,440 data points. |
| 199 | +- **Query length**. Queries built for dashboards/panels have a limit of 10,240 characters. |
| 200 | +- **Time range**. Up to 32 days per panel. |
| 201 | +- **PDF Export timeout**. Will timeout after 5 minutes if a panel takes too long to load. |
| 202 | +- **Template variable queries**. Up to 10 concurrent queries per user. |
| 203 | +- **External sharing**. Dashboards shared outside an organization are view-only. |
| 204 | +- **Time range support**. Only relative time supported (e.g., Last 15 Minutes). Absolute time ranges are not supported. |
| 205 | + |
| 206 | +## SLO |
| 207 | + |
| 208 | +- **Data Retention**. 800 days. |
| 209 | + |
| 210 | +## Metric |
| 211 | + |
| 212 | +### Metric retention |
| 213 | + |
| 214 | +| Data Type Retained | Retention Period | |
| 215 | +|:--|:--| |
| 216 | +| Raw | 30 days | |
| 217 | +| 1-hour resolution | 13 months | |
| 218 | + |
| 219 | +### Host metric source limits |
| 220 | + |
| 221 | +- **Disk metrics**. Approximately 10 metrics are collected for each Source disk on each host. |
| 222 | +- **Network metrics**. Network metrics are calculated per interface on each host, and approximately 4 metrics per interface are collected. |
| 223 | +- **CPU, memory, and TCP metrics**. Approximately 10 CPU, memory, and TCP metrics are collected for each host. |
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