[QUESTION] Can you hide the license expiration notice on result webparts?

[RyanSCaldwell]

Version used
1.5.4.0

Question
Can you hide the license expiration notice on result webparts?

Additional context
Our license is set to expire 2/15/2025 and is being worked on to be renewed. Last week, users began to notify us that they are seeing a notice of the licensing expiring above all result webparts. We have site pages that use multiple result webparts on the same page. In turn, the notice is visiable multiple times on individual pages - even if the results webpart is hidden. This seems like unexpected behavior.

[RyanSCaldwell]

@Laul0 : Any thoughts here? This is causing a pretty big impact to our users.

[Laul0]

Hi @RyanSCaldwell,

Thank you for your feedback. Basically, it was an expected behavior to ensure admin are aware about the licence expiry before it is too late.
Based on your feedback, it seems that we can think about something to manage the warning.
We have to think about what and how we can implement a "feat" to let the admins or users hide notifications... If you have any suggestions, we are open :)

[RyanSCaldwell]

Thanks @Laul0.

Suggestion: The expiry notice/reminders should never be shown to end-users. The code to check license expiry should be able to read the contact email and send a notice(s). This could be a configuration setting in the add-in.

[Laul0]

Based on some previous requests, users were not aware of the expiry - a visible notice for everyone was suggested.
For so many reasons, email alone is not the best solution for everyone. We could provide an option, but this option cannot be set in the web part because you will have to set this option for all web parts and we have to ensure we will send only one email and one per web part.
We can ask to set a SharePoint Storage Entity with a specific KEY to identify is a notification must be displayed or not and based on the value (not empty and a compliance email address) send an email.
With this information in mind, we have to check how we can send an email (from your environment directly or have we to build our own one???)

[RyanSCaldwell]

If you'd like to schedule a call to discuss more, we'd be happy to.

If emailing is a challenge and/or not sufficent, another idea came to mind.

Two additional suggestions:

• Option 1: Leave the messaging the same but have the message visbility honor the webparts visbility parameter. If the result webparts is hidden, don't show the message. If the webpart is visible, show the message.

• Option 2: Modify the message to be an icon that appears in the top right of the webpart. Upon hover, the message appears. Additionally have the icon honor the webparts visibility property like option 1.