Hot Water Heater support

[Kayetealynn]

The problem

I can add the integration and everything but no entities are created. Model# is HPTA-50 200 202172000

What version of Home Assistant Core has the issue?

2025.6.0b4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

A. O. Smith

Link to integration documentation on our website

https://www.home-assistant.io/integrations/aosmith

Diagnostics information

No response

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

No response

[home-assistant]

Hey there @bdr99, mind taking a look at this issue as it has been labeled with an integration (aosmith) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of aosmith can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign aosmith Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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aosmith documentation
aosmith source
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[bdr99]

@Kayetealynn Thanks for reporting this. Can you please export a diagnostics log from the A. O. Smith integration, and share the file here?

[Kayetealynn]

Sorry for taking awhile - been having some issues with a sensor on the thing.

Here's the file:

config_entry-aosmith-01JXATN7RZWMCWF4RJDH7ZR482.json