Crashes on start and asks to send crash report each time and app does not open #17471
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Describe the bug To Reproduce
Expected behavior Screenshots Desktop (please complete the following information):
Log Files Additional context |
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Replies: 4 comments
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As Cyberduck does not open, nothing further can be done. |
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Please attach the crash report. |
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Here is one of many crash reports.
```
-----------------------------
[General Info]
Application: Cyberduck
Version: 9.2.4+c67ab3d47dc62a2df910ab3d2f301357afad3a5c
Region: English (India)
Date: 16-09-2025
Time: 10:36
User Explanation:
User said ""
-----------------------------
[Exception Info 1]
Top-level Exception
Type: StructureMap.StructureMapException
Message: StructureMap Exception Code: 207
Internal exception while creating Instance '494c127a-8210-4c06-9234-29bab6ecd9e2' of PluginType Ch.Cyberduck.Ui.Controller.MainController. Check the inner exception for more details.
Source: StructureMap
Stack Trace: at StructureMap.Pipeline.ConstructorInstance.Build(Type pluginType, BuildSession session, IInstanceBuilder builder)
at StructureMap.Pipeline.Instance.createRawObject(Type pluginType, BuildSession session)
at StructureMap.Pipeline.Instance.Build(Type pluginType, BuildSession session)
at StructureMap.Pipeline.ObjectBuilder.Resolve(Type pluginType, Instance instance, BuildSession session)
at StructureMap.BuildSession.CreateInstance(Type pluginType, Instance instance)
at StructureMap.Container.GetInstance[T]()
at Ch.Cyberduck.Ui.Program.Main(String[] args)
Inner Exception 1
Type: System.TypeInitializationException
Message: The type initializer for 'com.dd.plist.XMLPropertyListParser' threw an exception.
Source: Cyberduck.Core
Stack Trace: at com.dd.plist.XMLPropertyListParser.parse(InputStream is)
at com.dd.plist.PropertyListParser.parse(InputStream is)
at ch.cyberduck.core.serializer.impl.dd.PlistReader.parse(InputStream in)
at ch.cyberduck.core.serializer.impl.dd.PlistReader.read(InputStream in)
at ch.cyberduck.core.serializer.impl.dd.PlistReader.read(Local file)
at ch.cyberduck.core.profiles.ProfileDescription.3.initialize()
at ch.cyberduck.core.profiles.ProfileDescription.3.initialize()
at org.apache.commons.lang3.concurrent.LazyInitializer.get()
at ch.cyberduck.core.profiles.ProfileDescription.getProfile()
at ch.cyberduck.core.ProtocolFactory.load(ProfilesFinder finder)
at ch.cyberduck.core.ProtocolFactory.load()
at Ch.Cyberduck.Ui.Controller.MainController..ctor(ProtocolFactory protocolFactory, BaseController controller, PeriodicProfilesUpdater profiles)
at lambda_method(Closure , IArguments )
at StructureMap.Construction.BuilderCompiler.FuncCompiler`1.<>c__DisplayClass2.<CreateBuilder>b__0(IArguments args)
at StructureMap.Pipeline.ConstructorInstance.Build(Type pluginType, BuildSession session, IInstanceBuilder builder)
Inner Exception 2
Type: System.IO.FileLoadException
Message: Could not load file or assembly 'IKVM.Runtime, Version=8.0.312.7, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
Source: mscorlib
Stack Trace: at System.ModuleHandle.ResolveType(RuntimeModule module, Int32 typeToken, IntPtr* typeInstArgs, Int32 typeInstCount, IntPtr* methodInstArgs, Int32 methodInstCount, ObjectHandleOnStack type)
at System.ModuleHandle.ResolveTypeHandleInternal(RuntimeModule module, Int32 typeToken, RuntimeTypeHandle[] typeInstantiationContext, RuntimeTypeHandle[] methodInstantiationContext)
at System.Reflection.RuntimeModule.ResolveType(Int32 metadataToken, Type[] genericTypeArguments, Type[] genericMethodArguments)
at System.Reflection.CustomAttribute.FilterCustomAttributeRecord(CustomAttributeRecord caRecord, MetadataImport scope, Assembly& lastAptcaOkAssembly, RuntimeModule decoratedModule, MetadataToken decoratedToken, RuntimeType attributeFilterType, Boolean mustBeInheritable, Object[] attributes, IList derivedAttributes, RuntimeType& attributeType, IRuntimeMethodInfo& ctor, Boolean& ctorHasParameters, Boolean& isVarArg)
at System.Reflection.CustomAttribute.GetCustomAttributes(RuntimeModule decoratedModule, Int32 decoratedMetadataToken, Int32 pcaCount, RuntimeType attributeFilterType, Boolean mustBeInheritable, IList derivedAttributes, Boolean isDecoratedTargetSecurityTransparent)
at System.Reflection.CustomAttribute.GetCustomAttributes(RuntimeModule module, RuntimeType caType)
at IKVM.Runtime.RuntimeAssemblyClassLoader.AssemblyLoader..ctor(RuntimeAssemblyClassLoader loader, Assembly assembly)
at IKVM.Runtime.RuntimeAssemblyClassLoaderFactory.Create(Assembly assembly)
at IKVM.Runtime.RuntimeAssemblyClassLoaderFactory.FromAssembly(Assembly assembly)
at IKVM.Runtime.RuntimeAssemblyClassLoaderFactory.FromAssembly(Assembly assembly)
at IKVM.Java.Externs.ikvm.runtime.AppDomainAssemblyClassLoader.<FindResources>d__2.MoveNext()
at IKVM.Java.Externs.ikvm.runtime.AppDomainAssemblyClassLoader.getResources(Vector v, String name)
at ikvm.runtime.AppDomainAssemblyClassLoader.getResources(String name)
at java.util.ServiceLoader.LazyIterator.hasNextService()
at java.util.ServiceLoader.LazyIterator.hasNext()
at java.util.ServiceLoader.1.hasNext()
at javax.xml.parsers.FactoryFinder.1.run()
at java.security.AccessController.doPrivileged(Object action, AccessControlContext context, CallerID callerID)
at javax.xml.parsers.FactoryFinder.findServiceProvider(Class type)
at javax.xml.parsers.FactoryFinder.find(Class type, String fallbackClassName)
at javax.xml.parsers.DocumentBuilderFactory.newInstance()
at com.dd.plist.XMLPropertyListParser..cctor()
…-----------------------------
[Assembly Info]
mscorlib, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
IKVM.Java, Version=8.11.0.0
IKVM.Runtime, Version=8.11.0.0
PresentationCore, Version=4.0.0.0
System, Version=4.0.0.0
System.Windows.Forms, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Cyberduck.Core.Native, Version=9.2.4.43667
System.Memory, Version=4.0.1.2
System.Xaml, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
CommunityToolkit.Mvvm, Version=8.2.0.0
System.Core, Version=4.0.0.0
Cyberduck.Core, Version=9.2.4.43667
Cyberduck.Core.Refresh, Version=9.2.4.43667
System.Reactive, Version=5.0.0.0
DynamicData, Version=7.5.0.0
System.ServiceModel, Version=4.0.0.0
StructureMap, Version=2.6.4.0
Splat, Version=14.1.0.0
ObjectListView, Version=2.9.1.1072
CustomOpenFileFolderDialog, Version=0.0.0.0
WindowsFormsIntegration, Version=4.0.0.0
System.Design, Version=4.0.0.0
System.Runtime.CompilerServices.Unsafe, Version=6.0.0.0
Cyberduck.Bonjour.Native, Version=9.2.4.43667
System.Security, Version=4.0.0.0
Cyberduck.Protocols, Version=9.2.4.43667
ReactiveUI, Version=17.1.0.0
Cyberduck.Importer, Version=9.2.4.43667
System.Xml, Version=4.0.0.0
ExceptionReporter.NET, Version=2.2.0.0
Cyberduck.Bonjour, Version=9.2.4.43667
ReactiveUI.Wpf, Version=17.1.0.0
Cyberduck.Cryptomator, Version=9.2.4.43667
Windows.Services.Store.StoreContract, Version=4.0.0.0
System.Web, Version=4.0.0.0
-----------------------------
[System Info]
Operating System
-Microsoft Windows 11 Pro
--CodeSet = 1252
--CSDVersion =
--CurrentTimeZone = 330
--FreePhysicalMemory = 48093016
--OSArchitecture = 64-bit
--OSLanguage = 1033
--ServicePackMajorVersion = 0
--ServicePackMinorVersion = 0
--Version = 10.0.26100
Machine
-APPA-PC
--Manufacturer = ASUS
--Model = System Product Name
--TotalPhysicalMemory = 68519878656
-----------------------------
```
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Please uninstall all instances of Cyberduck (in Installed Apps), remove all remaining files in |
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Please uninstall all instances of Cyberduck (in Installed Apps), remove all remaining files in
C:\Program Files\Cyberduck
, then run the installer from cyberduck.io again.