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Achievements

Achievement: YOLOAchievement: QuickdrawAchievement: Pull Sharkx2

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josuegarza42/README.md

👋 Hey, I'm Josué Garza

Solutions-focused Customer Experience (CX) professional, specializing in AI-driven automation and enterprise support.

I bridge the gap between complex client needs and scalable technical solutions. With a proven track record in designing and delivering automation workflows that dramatically improve support metrics, my passion lies in creating exceptional customer journeys backed by robust technology.

Gmail LinkedIn Portfolio GitHub

🚀 Featured Projects

Firedots - NASA Space Apps Challenge 2023 (Global Nominee)

Led the solution design and development of an AI-powered emergency response application, defining the primary Use Case and integrating neural networks to process critical data.

Pocket U - NASA Space Apps Challenge 2022 (Global Nominee)

Managed the end-to-end project delivery for an educational platform, from translating user needs into intuitive Figma designs to final deployment.

🛠️ Skills & Tools

Languages & Frameworks

JavaScript  React  Dart  Flutter  Astro  PHP  HTML  CSS  Sass 

Databases & Tools

SQL  T-SQL  Figma  Jira  Git  Netlify  Vercel 

Core Competencies

  • Solution Delivery & CX: Solution Design, CX Automation, Client Onboarding, Conversational Design, Escalation Management, Relationship Management.
  • Project Management: Agile Methodologies (Scrum, Kanban), Project Scoping, Stakeholder Communication, Technical Documentation.

📊 GitHub Stats


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  1. Softdone/softdone.github.io Softdone/softdone.github.io Public

    Landing page

    CSS

  2. Hectmtz/fireDots Hectmtz/fireDots Public

    Managing Fire: Increasing Community-based Fire Management Opportunities project, AI fire prediction

    Jupyter Notebook 1 2

  3. Devsthink/Pocket-U Devsthink/Pocket-U Public

    Este proyecto estara dedicado al Hackathon: NASA International Space Apps Challenge 2022.

    CSS

  4. josuegarza42.github.io josuegarza42.github.io Public

    A personal portfolio website made using Astro.

    Astro 1

  5. CDSEP/cdsep.github.io CDSEP/cdsep.github.io Public

    Astro