|
| 1 | +=============== |
| 2 | +Customer credit |
| 3 | +=============== |
| 4 | + |
| 5 | +Odoo offers a way to provide customers with credit. This feature allows them to purchase items by |
| 6 | +incurring a debt toward the company while settling this debt later, either directly through a POS |
| 7 | +transaction or by settling a generated invoice. |
| 8 | + |
| 9 | +Configuration |
| 10 | +============= |
| 11 | + |
| 12 | +To allow customers to pay on credit, |
| 13 | + |
| 14 | +#. :doc:`Create a payment method <../payment_methods>`. |
| 15 | +#. Tick the :guilabel:`Identify Customer` checkbox. |
| 16 | +#. Leave the :guilabel:`Journal` field empty. |
| 17 | + |
| 18 | +Default credit limit |
| 19 | +-------------------- |
| 20 | + |
| 21 | +To limit the maximum sales credit, go to :menuselection:`Accounting --> Configuration --> Settings`, |
| 22 | +scroll down to the :guilabel:`Customer Invoices` section and tick the :guilabel:`Sales Credit |
| 23 | +Limit` checkbox. Then, enter the desired maximum amount in the :guilabel:`Default Credit Limit` |
| 24 | +field. |
| 25 | + |
| 26 | +When the cart value exceeds the defined maximum amount, or the customer has already contracted more |
| 27 | +than the maximum amount, a warning appears next to the customer's name. However, this warning does |
| 28 | +**not** prevent making the sale. |
| 29 | + |
| 30 | +Usage guidelines |
| 31 | +================ |
| 32 | + |
| 33 | +To make a sale on credit, add products to the cart, select a customer, and proceed to payment using |
| 34 | +the dedicated payment method. |
| 35 | + |
| 36 | +When you make a sale on credit, the following accounting entries are created: |
| 37 | + |
| 38 | +- A debit in Accounts Receivable is generated. |
| 39 | +- A credit in the Income account is generated. |
| 40 | + |
| 41 | +When you later settle the invoice (i.e., receive payment from the customer), the following |
| 42 | +accounting entries are created: |
| 43 | + |
| 44 | +- A debit in an Outstanding Account is generated. |
| 45 | +- A credit in Accounts Receivable is generated. |
| 46 | + |
| 47 | +.. note:: |
| 48 | + To ensure proper tracking and management of the customer's outstanding debt, generate an invoice |
| 49 | + for the order or activate the Accounting application. |
| 50 | + |
| 51 | +.. seealso:: |
| 52 | + :doc:`../../../finance/accounting/get_started/chart_of_accounts` |
| 53 | + |
| 54 | +Customer statements |
| 55 | +------------------- |
| 56 | + |
| 57 | +This amount is considered a debt until the customer pays it off. To know how much a customer owes, |
| 58 | +go to :menuselection:`Point of Sale --> Orders --> Customers`, select a customer to open the form, |
| 59 | +and click :guilabel:`Customer Statements` on the top bar. There, you can see a report with all |
| 60 | +invoiced outstanding payments that need to be settled. |
| 61 | + |
| 62 | +.. warning:: |
| 63 | + If you did not generate an invoice for the order, the Customer Statements will remain empty. |
| 64 | + |
| 65 | +Alternatively, from an open session, click :guilabel:`Customers` to open the list of customers. The |
| 66 | +total due amount is displayed right from their name. |
| 67 | + |
| 68 | +Settle due accounts (18.0, settle due orders/invoices 18.1+) |
| 69 | +------------------------------------------------------------ |
| 70 | + |
| 71 | +Settlement can be made by paying the invoice, but also from an open POS session. To do so, click |
| 72 | +:guilabel:`Customers`, click the :icon:`fa-bars` icon (:guilabel:`hamburger menu`), select |
| 73 | +:guilabel:`Settle due accounts`, choose the payment method, and click :guilabel:`Validate`. |
| 74 | + |
| 75 | +Then, click :guilabel:`Yes` to confirm the deposit of the payment received from the customer. |
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