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[Bug]: Internal Server Error: python3 openai_chat_completion_client_for_multimodal.py -c audio when using Qwen/Qwen2-Audio-7B-Instruct #19083

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IceForChoco opened this issue Jun 3, 2025 · 10 comments · May be fixed by #19230
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[Bug]: Internal Server Error: python3 openai_chat_completion_client_for_multimodal.py -c audio when using Qwen/Qwen2-Audio-7B-Instruct #19083

IceForChoco opened this issue Jun 3, 2025 · 10 comments · May be fixed by #19230
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@IceForChoco
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Your current environment

The output of python collect_env.py 
INFO 06-03 12:15:28 [__init__.py:243] Automatically detected platform cuda.
Collecting environment information...
==============================
        System Info
==============================
OS                           : Ubuntu 22.04.5 LTS (x86_64)
GCC version                  : (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0
Clang version                : Could not collect
CMake version                : version 3.22.1
Libc version                 : glibc-2.35

==============================
       PyTorch Info
==============================
PyTorch version              : 2.7.0+cu126
Is debug build               : False
CUDA used to build PyTorch   : 12.6
ROCM used to build PyTorch   : N/A

==============================
      Python Environment
==============================
Python version               : 3.12.9 | packaged by Anaconda, Inc. | (main, Feb  6 2025, 18:56:27) [GCC 11.2.0] (64-bit runtime)
Python platform              : Linux-5.15.0-135-generic-x86_64-with-glibc2.35

==============================
       CUDA / GPU Info
==============================
Is CUDA available            : True
CUDA runtime version         : 12.8.93
CUDA_MODULE_LOADING set to   : LAZY
GPU models and configuration : 
GPU 0: NVIDIA GeForce RTX 4090
GPU 1: NVIDIA GeForce RTX 4090

Nvidia driver version        : 570.124.06
cuDNN version                : Probably one of the following:
/usr/local/cuda-12.1/targets/x86_64-linux/lib/libcudnn.so.8
/usr/local/cuda-12.1/targets/x86_64-linux/lib/libcudnn_adv_infer.so.8
/usr/local/cuda-12.1/targets/x86_64-linux/lib/libcudnn_adv_train.so.8
/usr/local/cuda-12.1/targets/x86_64-linux/lib/libcudnn_cnn_infer.so.8
/usr/local/cuda-12.1/targets/x86_64-linux/lib/libcudnn_cnn_train.so.8
/usr/local/cuda-12.1/targets/x86_64-linux/lib/libcudnn_ops_infer.so.8
/usr/local/cuda-12.1/targets/x86_64-linux/lib/libcudnn_ops_train.so.8
HIP runtime version          : N/A
MIOpen runtime version       : N/A
Is XNNPACK available         : True

==============================
          CPU Info
==============================
Architecture:                         x86_64
CPU op-mode(s):                       32-bit, 64-bit
Address sizes:                        48 bits physical, 48 bits virtual
Byte Order:                           Little Endian
CPU(s):                               32
On-line CPU(s) list:                  0-31
Vendor ID:                            AuthenticAMD
Model name:                           AMD Ryzen 9 7950X 16-Core Processor
CPU family:                           25
Model:                                97
Thread(s) per core:                   2
Core(s) per socket:                   16
Socket(s):                            1
Stepping:                             2
Frequency boost:                      enabled
CPU max MHz:                          5879.8818
CPU min MHz:                          3000.0000
BogoMIPS:                             8982.88
Flags:                                fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 x2apic movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp ibrs_enhanced vmmcall fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a avx512f avx512dq rdseed adx smap avx512ifma clflushopt clwb avx512cd sha_ni avx512bw avx512vl xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local avx512_bf16 clzero irperf xsaveerptr rdpru wbnoinvd cppc arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl avx512vbmi umip pku ospke avx512_vbmi2 gfni vaes vpclmulqdq avx512_vnni avx512_bitalg avx512_vpopcntdq rdpid overflow_recov succor smca fsrm flush_l1d
Virtualization:                       AMD-V
L1d cache:                            512 KiB (16 instances)
L1i cache:                            512 KiB (16 instances)
L2 cache:                             16 MiB (16 instances)
L3 cache:                             64 MiB (2 instances)
NUMA node(s):                         1
NUMA node0 CPU(s):                    0-31
Vulnerability Gather data sampling:   Not affected
Vulnerability Itlb multihit:          Not affected
Vulnerability L1tf:                   Not affected
Vulnerability Mds:                    Not affected
Vulnerability Meltdown:               Not affected
Vulnerability Mmio stale data:        Not affected
Vulnerability Reg file data sampling: Not affected
Vulnerability Retbleed:               Not affected
Vulnerability Spec rstack overflow:   Mitigation; safe RET, no microcode
Vulnerability Spec store bypass:      Mitigation; Speculative Store Bypass disabled via prctl and seccomp
Vulnerability Spectre v1:             Mitigation; usercopy/swapgs barriers and __user pointer sanitization
Vulnerability Spectre v2:             Mitigation; Enhanced / Automatic IBRS; IBPB conditional; STIBP always-on; RSB filling; PBRSB-eIBRS Not affected; BHI Not affected
Vulnerability Srbds:                  Not affected
Vulnerability Tsx async abort:        Not affected

==============================
Versions of relevant libraries
==============================
[pip3] numpy==2.2.6
[pip3] nvidia-cublas-cu12==12.6.4.1
[pip3] nvidia-cuda-cupti-cu12==12.6.80
[pip3] nvidia-cuda-nvrtc-cu12==12.6.77
[pip3] nvidia-cuda-runtime-cu12==12.6.77
[pip3] nvidia-cudnn-cu12==9.5.1.17
[pip3] nvidia-cufft-cu12==11.3.0.4
[pip3] nvidia-cufile-cu12==1.11.1.6
[pip3] nvidia-curand-cu12==10.3.7.77
[pip3] nvidia-cusolver-cu12==11.7.1.2
[pip3] nvidia-cusparse-cu12==12.5.4.2
[pip3] nvidia-cusparselt-cu12==0.6.3
[pip3] nvidia-nccl-cu12==2.26.2
[pip3] nvidia-nvjitlink-cu12==12.6.85
[pip3] nvidia-nvtx-cu12==12.6.77
[pip3] pyzmq==26.4.0
[pip3] torch==2.7.0
[pip3] torchaudio==2.7.0
[pip3] torchvision==0.22.0
[pip3] transformers==4.52.3
[pip3] triton==3.3.0
[conda] numpy                     2.2.6                    pypi_0    pypi
[conda] nvidia-cublas-cu12        12.6.4.1                 pypi_0    pypi
[conda] nvidia-cuda-cupti-cu12    12.6.80                  pypi_0    pypi
[conda] nvidia-cuda-nvrtc-cu12    12.6.77                  pypi_0    pypi
[conda] nvidia-cuda-runtime-cu12  12.6.77                  pypi_0    pypi
[conda] nvidia-cudnn-cu12         9.5.1.17                 pypi_0    pypi
[conda] nvidia-cufft-cu12         11.3.0.4                 pypi_0    pypi
[conda] nvidia-cufile-cu12        1.11.1.6                 pypi_0    pypi
[conda] nvidia-curand-cu12        10.3.7.77                pypi_0    pypi
[conda] nvidia-cusolver-cu12      11.7.1.2                 pypi_0    pypi
[conda] nvidia-cusparse-cu12      12.5.4.2                 pypi_0    pypi
[conda] nvidia-cusparselt-cu12    0.6.3                    pypi_0    pypi
[conda] nvidia-nccl-cu12          2.26.2                   pypi_0    pypi
[conda] nvidia-nvjitlink-cu12     12.6.85                  pypi_0    pypi
[conda] nvidia-nvtx-cu12          12.6.77                  pypi_0    pypi
[conda] pyzmq                     26.4.0                   pypi_0    pypi
[conda] torch                     2.7.0                    pypi_0    pypi
[conda] torchaudio                2.7.0                    pypi_0    pypi
[conda] torchvision               0.22.0                   pypi_0    pypi
[conda] transformers              4.52.3                   pypi_0    pypi
[conda] triton                    3.3.0                    pypi_0    pypi

==============================
         vLLM Info
==============================
ROCM Version                 : Could not collect
Neuron SDK Version           : N/A
vLLM Version                 : 0.9.0
vLLM Build Flags:
  CUDA Archs: Not Set; ROCm: Disabled; Neuron: Disabled
GPU Topology:
        GPU0    GPU1    CPU Affinity    NUMA Affinity   GPU NUMA ID
GPU0     X      PHB     0-31    0               N/A
GPU1    PHB      X      0-31    0               N/A

Legend:

  X    = Self
  SYS  = Connection traversing PCIe as well as the SMP interconnect between NUMA nodes (e.g., QPI/UPI)
  NODE = Connection traversing PCIe as well as the interconnect between PCIe Host Bridges within a NUMA node
  PHB  = Connection traversing PCIe as well as a PCIe Host Bridge (typically the CPU)
  PXB  = Connection traversing multiple PCIe bridges (without traversing the PCIe Host Bridge)
  PIX  = Connection traversing at most a single PCIe bridge
  NV#  = Connection traversing a bonded set of # NVLinks

==============================
     Environment Variables
==============================
LD_LIBRARY_PATH=/mnt/PUBLIC/tianlun/cuda_env/TensorRT-10.9.0.34/lib:/mnt/PUBLIC/tianlun/cuda_env/cuda-12.8/lib64:/mnt/PUBLIC/tianlun/cuda_env/TensorRT-10.9.0.34/lib:/mnt/PUBLIC/tianlun/cuda_env/cuda-12.8/lib64:
NCCL_CUMEM_ENABLE=0
PYTORCH_NVML_BASED_CUDA_CHECK=1
TORCHINDUCTOR_COMPILE_THREADS=1
CUDA_MODULE_LOADING=LAZY

🐛 Describe the bug

The command to run the vllm service is VLLM_USE_MODELSCOPE=True vllm serve Qwen/Qwen2-Audio-7B-Instruct --gpu_memory_utilization 0.98.
I have not made any modifications to openai_chat_completion_client_for_multimodal.py. When I run python3 openai_chat_completion_client_for_multimodal.py -c audio in the vllm/examples/online_serving directory, the vllm service reports a '500 Internal Server Error'.
At the same time, when I try to call it using curl on my own, I get the same error. Below are the screenshots of the vllm service error and the curl command.

Image

Image

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@IceForChoco IceForChoco added the bug Something isn't working label Jun 3, 2025
@DarkLight1337
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Can you try setting --chat-template to the custom template here?

https://github.com/huggingface/transformers/blob/main/src/transformers/models/qwen2_audio/processing_qwen2_audio.py#L240

@IceForChoco
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I've added the template, and I saw the print logs when starting the service.
Image
However, the error is still the same when running.

Image

@DarkLight1337
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DarkLight1337 commented Jun 4, 2025 •
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Hmm... can you use the older chat template but upgrade your transformers version to the latest one? Also, try re-downloading the model repo in case it is using an incorrect chat template

@IceForChoco
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Upgraded transformers to version 4.52.4, and also re-downloaded the model in the new environment, but it didn’t help.
Also, I'm not quite sure how to obtain the older chat template—could you provide it?

@DarkLight1337
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I just mean the chat template which you originally used (or the default one if you used none)

@DarkLight1337
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I'll take a deeper look into this when I have time (I'm busy until next week). cc @Isotr0py if you have time

@chaunceyjiang
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I will try to reproduce this issue locally and try to fix it.

@IceForChoco
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I just mean the chat template which you originally used (or the default one if you used none)

Still the same error

@Isotr0py
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Isotr0py commented Jun 4, 2025

Add --chat-template-content-format string should work. Perhaps the issue is from chat template detection?

@IceForChoco
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Add --chat-template-content-format string should work. Perhaps the issue is from chat template detection?

It's working now. Looks like the issue was that OpenAI doesn't support audio?

@Isotr0py Isotr0py linked a pull request Jun 5, 2025 that will close this issue
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[Bugfix] Fix Qwen2-Audio chat template for online serving Isotr0py/vllm
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@chaunceyjiang @Isotr0py @DarkLight1337 @IceForChoco