diff --git a/src/components/chats/ContactInfo/index.vue b/src/components/chats/ContactInfo/index.vue
index f444c832..7bb057bb 100644
--- a/src/components/chats/ContactInfo/index.vue
+++ b/src/components/chats/ContactInfo/index.vue
@@ -49,6 +49,17 @@
                   <h3 class="title">{{ contactNumber.plataform }}:</h3>
                   <h4 class="description">{{ contactNumber.contactNum }}</h4>
                 </hgroup>
+
+                <a
+                  v-if="closedRoom?.external_history_link"
+                  class="external-history-link"
+                  :href="closedRoom?.external_history_link"
+                  target="_blank"
+                  rel="noopener noreferrer"
+                >
+                  {{ $t('contact_info.external_history') }}
+                </a>
+
                 <hgroup
                   v-if="contactService?.length > 0"
                   class="info"
@@ -238,6 +249,7 @@ export default {
       default: false,
     },
   },
+
   emits: ['transferred-contact', 'close'],
 
   data: () => ({
@@ -584,6 +596,21 @@ export default {
     flex-direction: column;
     gap: $unnnic-spacing-stack-sm;
 
+    .external-history-link {
+      color: $unnnic-color-neutral-dark;
+      margin-top: $unnnic-spacing-sm;
+      font-size: $unnnic-font-size-body-gt;
+      font-family: $unnnic-font-family-secondary;
+      font-weight: $unnnic-font-weight-bold;
+      line-height: $unnnic-line-height-medium + $unnnic-font-size-body-lg;
+      text-decoration-line: underline;
+      text-decoration-style: solid;
+      text-decoration-skip-ink: none;
+      text-decoration-thickness: auto;
+      text-underline-offset: auto;
+      text-underline-position: from-font;
+    }
+
     .avatar {
       display: flex;
       justify-content: center;
diff --git a/src/locales/en.json b/src/locales/en.json
index 8ed8c10b..057767a6 100644
--- a/src/locales/en.json
+++ b/src/locales/en.json
@@ -397,7 +397,8 @@
     "linked_contact": "Contact linked to agent {name}",
     "see_contact_history": "View history",
     "audio_tooltip": "{agent} {date} at {time}",
-    "transfering_chat": "Transferring the chat 📬"
+    "transfering_chat": "Transferring the chat 📬",
+    "external_history": "View external history"
   },
   "discussions": {
     "title": "Discussion | Discussions",
diff --git a/src/locales/es.json b/src/locales/es.json
index 2160e8c6..5d6a1dde 100644
--- a/src/locales/es.json
+++ b/src/locales/es.json
@@ -400,7 +400,8 @@
     "linked_contact": "Contacto vinculado a agente {name}",
     "see_contact_history": "Ver historial",
     "audio_tooltip": "{agent} {date} a las {time}",
-    "transfering_chat": "Transfiriendo el chat 📬"
+    "transfering_chat": "Transfiriendo el chat 📬",
+    "external_history": "Ver historial externo"
   },
   "discussions": {
     "title": "Discusión | Discusiones",
diff --git a/src/locales/pt_br.json b/src/locales/pt_br.json
index 1a3445d7..f8589eb4 100644
--- a/src/locales/pt_br.json
+++ b/src/locales/pt_br.json
@@ -400,7 +400,8 @@
     "linked_contact": "Contato vinculado ao agente {name}",
     "see_contact_history": "Ver histórico",
     "audio_tooltip": "{agent} {date} às {time}",
-    "transfering_chat": "Transferindo o chat ​📬"
+    "transfering_chat": "Transferindo o chat ​📬",
+    "external_history": "Ver histórico externo"
   },
   "discussions": {
     "title": "Discussão | Discussões",