A comprehensive helpdesk solution for Laravel applications with ticket management, SLA monitoring, knowledge base, and automation workflows.
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Your support keeps me motivated to maintain this package and create more awesome open-source tools for the Laravel community!
Every sponsor gets a virtual high-five and eternal gratitude! 🙌
Full documentation is available in the docs directory.
composer require masterix21/laravel-helpdeskphp artisan vendor:publish --tag="laravel-helpdesk-migrations"
php artisan migratephp artisan vendor:publish --tag="laravel-helpdesk-config"use LucaLongo\LaravelHelpdesk\Facades\LaravelHelpdesk;
use LucaLongo\LaravelHelpdesk\Enums\TicketStatus;
// Create a ticket
$ticket = LaravelHelpdesk::open([
'type' => 'product_support',
'subject' => 'Cannot access dashboard',
'description' => 'Getting error when trying to login...',
'priority' => 'high',
]);
// Transition status
$ticketService = app(TicketService::class);
$ticketService->transition($ticket, TicketStatus::Resolved);See the documentation for detailed usage and configuration options.
composer testPlease see CHANGELOG for more information on what has changed recently.
Please see CONTRIBUTING for details.
Please review our security policy on how to report security vulnerabilities.
The MIT License (MIT). Please see License File for more information.