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move clear-cache-and-cookies.md #1300

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Socialhappiness
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propose moving to software troubleshooting section

propose moving to software troubleshooting section
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I think this is under the "Getting Help" section because its target audience is people who are already trying to log in to submit a ticket but are unable to do so.

It's possible the new website doesn't have login failures happening as often. @thomas-zimmerman Do you think it's okay if we demote this article to the general Software Troubleshooting section?

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I think that would be fine. We get less questions about login and more about not seeing orders after a guest purchase. This article doesn't help there.

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Ok. I'd like to propose tweaking the wording to make this a little more general if it will live in the Software Troubleshooting section, since the current wording assumes you already know we're talking about our own website specifically. I'll push a commit soon.

@jacobgkau jacobgkau requested a review from a team July 18, 2025 21:52
@jacobgkau jacobgkau force-pushed the Socialhappiness-patch-2 branch from e0f6e15 to c6241ab Compare July 18, 2025 21:57
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4 participants