Cross-region backups

about/pricing-and-account-management.md

@@ -156,6 +156,7 @@ The features included in each [$PRICING_PLAN][pricing-plans] are:
 | **Availability and monitoring**                               |                                   |                                                |                                                |
 | High-availability replicas <br/>(Automated multi-AZ failover) | ✓                                 | ✓                                              | ✓                                              |
 | Read replicas		                                               |                                   | ✓                                              | ✓                                              |
+| Cross-region backup                                           |                                   |                                                | ✓                                              |
 | Point-in-time recovery and forking                            | 	3 days                           | 14 days                                        | 14 days                                        |
 | Performance insights                                          | ✓                                 | ✓                                              | ✓                                              |
 | Metrics and log exporters	                                    |                                   | ✓                                              | ✓                                              |

lambda/redirects.js

@@ -524,7 +524,7 @@ module.exports = [
   },
   {
     from: "/timescaledb/latest/overview/core-concepts/backup-restore",
-    to: "https://docs.tigerdata.com/use-timescale/latest/backup-restore-cloud/",
+    to: "https://docs.tigerdata.com/use-timescale/latest/backup-restore/",
   },
   {
     from: "/timescaledb/latest/overview/core-concepts/compression",
@@ -1052,5 +1052,13 @@ module.exports = [
   {
     from: '/use-timescale/latest/metrics-logging/insights/',
     to: 'https://docs.tigerdata.com/use-timescale/latest/metrics-logging/monitoring/#insights',
+  },
+  {
+    from: '/use-timescale/latest/backup-restore/point-in-time-recovery/',
+    to: '/use-timescale/latest/backup-restore/',
+  },
+  {
+    from: '/use-timescale/latest/backup-restore/backup-restore-cloud/',
+    to: '/use-timescale/latest/backup-restore/',
   }
 ];

use-timescale/backup-restore.md

@@ -0,0 +1,112 @@
+---
+title: Back up and recover your Tiger Cloud services
+excerpt: See how and when Tiger Cloud backs up your data, making sure you always have something to fall back on in case of disaster recovery
+products: [cloud]
+keywords: [backups, restore]
+tags: [recovery, failures]
+---
+
+# Back up and recover your $SERVICE_SHORTs
+
+$CLOUD_LONG automatically handles backup for your $SERVICE_LONGs using the `pgBackRest` tool. You don't need to perform backups manually. What's more, with [cross-region backup][cross-region], you are protected when an entire AWS region goes down.
+
+$CLOUD_LONG automatically creates one full backup every week, and
+incremental backups every day in the same region as your $SERVICE_SHORT. Additionally, all [Write-Ahead Log (WAL)][wal] files are retained back to the oldest full backup. This means that you always
+have a full backup available for the current and previous week: 
+
+![Backup in Tiger Cloud](https://assets.timescale.com/docs/images/database-backup-recovery.png)
+
+In the event of a storage failure, a $SERVICE_SHORT automatically recovers from a backup
+to the point of failure. If the whole availability zone goes down, your $SERVICE_LONGs are recovered in a different zone. In the event of a user error, you can [create a point-in-time recovery fork][create-fork].
+
+## Enable cross-region backup 
+
+<Availability products={['cloud']} price_plans={['enterprise']} />
+
+For added reliability, you can enable cross-region backup. In this case, you have two identical backups of your $SERVICE_SHORT at any time, but one of them is in a different AWS region.
+
+You enable cross-region backup when you create a $SERVICE_SHORT, or configure it for an existing $SERVICE_SHORT in $CONSOLE_LONG:
+
+<Procedure>
+
+1. In [$CONSOLE_SHORT][console], select your $SERVICE_SHORT and click `Operations` > `Backup & restore`. 
+
+1. In `Cross-region backup`, select the region in the dropdown and click `Enable backup`. 
+
+   ![Create cross-region backup](https://assets.timescale.com/docs/images/tiger-cloud-console/create-cross-region-backup-tiger-cloud.png)
+
+   You can now see the backup, its region, and creation date in a list. 
+
+</Procedure>
+
+You can have one cross-region backup per $SERVICE_SHORT. To change the region of your backup:
+
+<Procedure>
+
+1. In [$CONSOLE_SHORT][console], select your $SERVICE_SHORT and click `Operations` > `Backup & restore`.
+
+1. Click the trash icon next to the existing backup to disable it. 
+
+   ![Disable cross-region backup](https://assets.timescale.com/docs/images/tiger-cloud-console/cross-region-backup-list-tiger-cloud.png)
+
+1. Create a new backup in a different region. 
+
+</Procedure>
+
+
+## Create a point-in-time recovery fork
+
+To recover your $SERVICE_SHORT from a destructive or unwanted action, create a point-in-time recovery fork. You can recover a $SERVICE_SHORT to any point within the period [defined by your pricing plan][pricing-and-account-management]. The original $SERVICE_SHORT stays untouched to avoid losing data created since the time of recovery.
+
+Since the point-in-time recovery is done in a fork, to migrate your
+application to the point of recovery, change the connection
+strings in your application to use the fork. The provision time for the
+recovery fork is typically less than twenty minutes, but can take longer
+depending on the amount of WAL to be replayed.
+
+To avoid paying for compute for the recovery fork and the original $SERVICE_SHORT, pause the original to only pay storage costs.
+
+You initiate a point-in-time recovery from a same-region or cross-region backup in $CONSOLE_LONG:
+
+<Tabs label="Point-in-time recovery in Tiger Cloud Console">
+
+<Tab title="Same-region backup">
+
+<Procedure>
+
+1.  In [$CONSOLE][console], from the `Services` list, ensure the $SERVICE_SHORT
+    you want to recover has a status of `Running` or `Paused`.
+1.  Navigate to `Operations` > `Backup & restore` and click `Create recovery fork`. 
+1.  Select the recovery point, ensuring the correct time zone (UTC offset).
+1.  Configure the fork. 
+
+    You can add an HA replica, enable cross-region backup, change the compute resources, and
+    add a connection pooler as part of this process. Best practice is to match
+    the same configuration you had at the point you want to recover to.
+1.  Confirm by clicking `Fork service`.
+
+    A fork of the $SERVICE_SHORT is created. The recovered $SERVICE_SHORT shows in `Services` with a label specifying which $SERVICE_SHORT it has been forked from.
+1.  Update the connection strings in your app to use the fork.
+
+</Procedure>
+
+</Tab>
+
+<Tab title="Cross-region backup">
+
+[Contact us](mailto:[email protected]) and we will assist in recovering your $SERVICE_SHORT.
+
+</Tab>
+
+</Tabs>
+
+
+[console]: https://console.cloud.timescale.com/dashboard/services
+[ha-replicas]: /about/use-timescale/:currentVersion:/ha-replicas/
+[pricing-and-account-management]: /about/:currentVersion:/pricing-and-account-management/
+[wal]: https://www.postgresql.org/docs/current/wal-intro.html
+[support]: https://www.timescale.com/contact/
+[pitr]: /use-timescale/:currentVersion:/backup-restore/point-in-time-recovery/
+[rapid-recovery]: /use-timescale/:currentVersion:/ha-replicas/#rapid-recovery
+[cross-region]: /use-timescale/:currentVersion:/backup-restore#enable-cross-region-backup
+[create-fork]: /use-timescale/:currentVersion:/backup-restore#create-a-point-in-time-recovery-fork

use-timescale/ha-replicas/index.md

@@ -54,4 +54,4 @@ To avoid data loss, $SERVICE_SHORTs are monitored for this kind of scenario.
 [read-replica]: /use-timescale/:currentVersion:/ha-replicas/read-scaling/
 [mst-failover]: /mst/:currentVersion:/failover/
 [self-hosted-ha]: /self-hosted/:currentVersion:/replication-and-ha/
-[backup-recovery]: /use-timescale/:currentVersion:/backup-restore/backup-restore-cloud/
+[backup-recovery]: /use-timescale/:currentVersion:/backup-restore/

use-timescale/page-index/page-index.js

@@ -644,20 +644,8 @@ module.exports = [
         ],
       },
       {
-        title: "Backup, restore, and PITR",
+        title: "Back up and recover your services",
         href: "backup-restore",
-        children: [
-          {
-            title: "Backup and restore",
-            href: "backup-restore-cloud",
-            excerpt: "Tiger Cloud backup and restore",
-          },
-          {
-            title: "Point-in-time recovery",
-            href: "point-in-time-recovery",
-            excerpt: "PITR on Tiger Cloud services",
-          },
-        ],
       },
       {
         title: "Jobs",